Utility Customer Service

 
Directions

217 N Fifth Street
Garland, TX 75040

972-205-2671


Link: Utility Customer Service Page

TDD Hearing Impaired: 972-205-2670

Hours
Monday through Friday
8 a.m. to 5 p.m.
24-Hour Emergency Power Outage 

972-205-3000

Link: Report Power Outage

Text
Text OUT to 972-205-4000
24-Hour Emergency Water Shutoff 

972-205-3210

Link: Utility Customer Service Page

Check the Garland Power & Light outage map for more information.

Drive-Thru Payment Station 
Directions

717 W State Street
Garland, TX 75040

Link: Utility Customer Service Page

Hours
Monday through Friday
8 a.m. to 6 p.m.
Electric Service Inquiries 

Link: Electric Service Inquiries
Report Energy Theft 

972-205-2635

Link: Utility Customer Service Page
Report Streetlight Outage 

972-205-3483

Link: Report Streetlight Outage
Utility Reconnect Services After Hours 

972-205-2671

Link: Utility Customer Service Page

Hours
Monday through Thursday
5 to 7 p.m.

Friday
5 to 6:30 p.m.